Inventory Forecasting Report
Forecast upcoming shipment volumes by tracking scheduled, pending, and processed subscription renewal items alongside new orders to predict inventory needs with real-time accuracy.
The Inventory Forecasting Report predicts upcoming shipment volumes by tracking subscription renewal items from their scheduled state through final fulfillment. While the Revenue Forecasting Report focuses on dollars, this report focuses on units — how many items need to be shipped, how many are likely to ship, and how accurate those predictions are. This is essential for warehouse planning, inventory procurement, and fulfillment capacity management.
What This Report Includes
This report tracks recurring subscription shipment items alongside new orders, providing both forecast projections and actual outcomes for shipment volume planning.
Shipment Items Included:
- All shipment items linked to scheduled shipments
- Includes items from recurring subscriptions, prepaid orders, and new orders
- Test orders are excluded
- Date range is based on Item Scheduled Date (when the shipment is scheduled to be fulfilled)
Why This Matters: Fulfillment operations need lead time. Knowing how many items will need to ship in the coming period — not just how many are scheduled — allows you to optimize inventory levels, staff warehouse shifts appropriately, and avoid both stockouts and excess inventory costs.
Report Metrics
Orders
The total count of orders associated with the shipment items in the selected period, providing a baseline for volume analysis.
Scheduled Recurring Items
The total count of all recurring and initial prepaid items scheduled to ship during the selected period. This is your top-of-funnel number — the sum of Pending, Cancelled, Skipped, Declined, and Queued items.
Pending Recurring Items
Count of scheduled recurring items that have not yet processed a charge, been skipped, or cancelled. These are awaiting their billing attempt.
Pending Recurring Item Rate
Percentage of scheduled recurring items still in pending state. This is calculated as Pending Recurring Items divided by Scheduled Recurring Items. Useful for gauging how far through the billing cycle you are.
Cancelled Recurring Items
Count of scheduled recurring items where the shipment was cancelled before the scheduled ship date.
Cancelled Recurring Item Rate
Percentage of scheduled items lost to cancellation. This is calculated as Cancelled Recurring Items divided by Scheduled Recurring Items.
Skipped Recurring Items
Count of scheduled recurring items where the customer or system skipped this cycle's shipment.
Skipped Recurring Item Rate
Percentage of scheduled items skipped. This is calculated as Skipped Recurring Items divided by Scheduled Recurring Items. Patterns here may indicate subscription frequency issues.
Declined Recurring Items
Count of scheduled recurring items where the transaction that would trigger the shipment was declined.
Declined Recurring Item Rate
Percentage of scheduled items lost to payment failure. This is calculated as Declined Recurring Items divided by Scheduled Recurring Items.
Queued Recurring Items
Count of recurring items that have been successfully charged and are ready to be shipped.
Queued Recurring Item Rate
Percentage of scheduled recurring items that have been successfully charged and are queued for fulfillment. This is calculated as Queued Recurring Items divided by Scheduled Recurring Items.
Queued Prepaid Items
Count of prepaid subscription items queued for shipment. These are from subscriptions paid in advance and ship on a set schedule regardless of billing cycle.
Forecasted Recurring Items
Projected total recurring items expected to reach fulfillment, based on scheduled items adjusted by historical performance data.
Pending Forecasted Recurring Items
Projected items from currently pending renewals, applying historical success rates to estimate how many pending items will convert to shipped.
Real Time Forecasted Recurring Items
A dynamically updated recurring forecast combining already-queued recurring items with predictions for still-pending renewals. This is calculated as Queued Recurring Items plus Pending Forecasted Recurring Items.
New Queued Items
Count of items from new orders (cycle 1) that were successfully charged and are ready to be shipped.
Total Queued Items
Combined count of all items ready to be shipped across recurring, prepaid, and new sources. This is calculated as Queued Recurring plus Queued Prepaid plus New Queued Items.
Real-Time Forecasted Items
The complete real-time forecast including queued, new, and remaining forecasted items — your best current estimate of total shipment volume. This is calculated as Total Queued Items plus Pending Forecasted Recurring Items. This becomes more accurate as the billing period progresses.
Item Shipped
Count of items that have actually been shipped.
Item Shipped Rate
Percentage of total queued items that have been shipped, indicating fulfillment progress. This is calculated as Item Shipped divided by Total Queued Items.
Total Shipments
Total count of completed shipments (a shipment may contain multiple items).
Forecast Accuracy
Measures how close the forecast was to actual shipped results, expressed as a percentage. This is calculated as Queued Recurring Items divided by Forecasted Recurring Items. Track this over time to understand the reliability of your inventory projections — accuracy improves as the system accumulates more historical data.
Available Dimensions
Use these dimensions to slice and filter your inventory forecasting data for deeper analysis.
| Dimension | Description |
|---|---|
| Shipment Scheduled Date | The date the shipment is scheduled for fulfillment |
| Shipment Scheduled Hour | Hour of day the shipment is scheduled (0–23) |
| Shipment Scheduled Day Of Week | Day of the week the shipment is scheduled |
| Shipment Scheduled Week | ISO week number of the scheduled shipment |
| Shipment Scheduled Month | Month and year of the scheduled shipment |
| Shipment Scheduled Year | Year the shipment is scheduled |
| Customer ID | The customer's ID in the system |
| Customer Email | The customer's email address |
| Connection | The connection (CRM instance) associated with the customer |
| Order ID | The unique order identifier |
| Order Offer ID | The unique identifier for a specific offer within an order |
| Transaction ID | The unique transaction identifier |
| Is Blacklist | Whether the customer is on the blacklist |
| Offer | The offer associated with the subscription |
| Offer Name | Display name of the offer |
| Offer Code | The unique offer code |
| Primary Offer Category | Primary category assigned to the offer |
| Secondary Offer Category | Secondary category assigned to the offer |
| Campaign | The campaign associated with the order |
| Primary Campaign Category | Primary category assigned to the campaign |
| Secondary Campaign Category | Secondary category assigned to the campaign |
| Item Name | The name of the item being shipped |
| Item SKU | The SKU of the item being shipped |
| Item Category | The category of the item being shipped |
| Ship State | Shipping destination state or province |
Key Business Insights
1. Fulfillment Pipeline Visibility
Track the flow from Scheduled → Shipped to understand your shipment conversion funnel:
Scheduled Recurring Items: 5,000
- Cancelled: -400 (8%)
- Skipped: -150 (3%)
- Declined: -600 (12%)
- Pending: -250 (yet to be processed)
= Queued Recurring: 3,600 (72%)
+ Prepaid: +200
+ New: +500
= Total Queued: 4,300
→ Shipped: 4,100 (95% of queued)
2. Inventory Planning Windows
Use the forecast at different points in the billing cycle:
- Start of period: Use Forecasted Items for procurement planning
- Mid-period: Use Real Time Forecasted Total for warehouse capacity adjustments
- End of period: Compare Forecast Accuracy to calibrate future planning
3. Fulfillment Capacity Planning
Track Total Queued Items trends to plan warehouse staffing:
- Monday–Friday queuing patterns help plan daily shift needs
- Monthly variation helps plan seasonal staffing
- Growth trends inform long-term warehouse capacity decisions
4. Source Mix Analysis
Break down total shipment volume by source to understand demand drivers:
- Queued Recurring Items → Predictable base volume from existing subscribers
- Queued Prepaid Items → Pre-committed volume that ships regardless of billing
- Queued New Items → Growth-driven volume tied to acquisition performance
Optimization Strategies
Optimize Inventory Levels
- Use forecasted items as the basis for reorder points, adding safety stock for forecast error margin
- Reduce excess inventory when forecasts consistently overshoot
- Increase safety stock for high-variance periods (seasonal peaks, promotional launches)
Reduce Fulfillment Friction
- Minimize the gap between Queued and Shipped by streamlining warehouse operations
- Track the Shipped Items Rate to identify fulfillment bottlenecks
- Correlate low ship rates with specific products or fulfillment centers
Pro Tips
- Pair with Revenue Forecasting: This report tells you how many items ship; the Revenue Forecasting Report tells you the associated dollar value. Together, they give a complete operational and financial forecast
- Prepaid Timing: Prepaid items follow their own shipment schedule independent of billing cycles. Watch Queued Prepaid Items to track this separate fulfillment stream
- Shipped vs. Queued: A gap between Total Queued and Shipped Items usually indicates fulfillment processing time, backorders, or warehouse delays — not necessarily a problem, but worth monitoring if it grows
- Rate Metrics: The rate columns (Cancelled Rate, Declined Rate, etc.) are useful for setting benchmarks and alerts — if any rate moves outside normal ranges, investigate immediately
Frequently Asked Questions
Q: What's the difference between items and shipments?
A: Items are individual line items (products) within an order. A shipment is a physical package that may contain multiple items. Total Shipments counts packages; other metrics count individual items within those packages.
Q: How is the forecast calculated?
A: Similar to the Revenue Forecasting Report, the system applies historical renewal success rates to scheduled items. The real-time forecast blends actual processed results with predictions for remaining pending items.
Q: Does this include one-time (non-subscription) orders?
A: The recurring metrics (Scheduled, Cancelled, Declined, etc.) are subscription-specific. New items from subscription orders are included. One-time non-recurring orders are not part of this report.
Q: Why might Queued Prepaid Items not follow the same pattern as Queued Recurring Items?
A: Prepaid subscriptions are paid in advance for multiple cycles, so their shipment timing is on a fixed schedule rather than tied to individual billing attempts. They don't go through the same pending/declined lifecycle as recurring renewals.
Updated 6 days ago
