🚧DNS Record Propagate

Depending on your DNS provider it may take 24 - 48 hours to complete this step.

📘Campaign Specific

If you have more than one brand, you will need to add a new Campaign per brand to customize logos, colors and URL.

📘Requires Pro Plan or Higher

To add a custom URL you will need to have a Pro, Expert or Enterprise Plan.

Custom URLs are managed on the Campaign

Start the process by choosing the Campaign

Create a subdomain

You will need access to where your domain is registered. Examples of domain registers are Godaddy.com and Domain.com.

Inside of your register, you will create a subdomain of your branded URL. It's recommended you create two subdomains: checkout and portal.

If your branded website URL is http://www.greatstore.com, then your recommended subdomains are: checkout.greatstore.com and portal.greatstore.com.

Map CNAME records

Once your subdomains are added, you will need to point them to our DNS records for proper mapping.

Check the DNS Interface.

Some DNS interfaces may need the full subdomain entered (checkout.greatstore.com), others may only need the name of the subdomain (checkout).

Follow the guided steps outlined inside of Commerce Engine under Campaigns > Branding.

Vrio issues your SSL Certificate

Once you've completed the steps in mapping the CNAME records, Vrio will register an SSL Certificate on your behalf. This process can take up to several hours. Once completed, you will receive an email indicating the process is complete.