Update multiple shipment records at once by uploading a CSV file. This is commonly used for adding tracking numbers, updating shipment dates, or modifying shipment status.

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Key Takeaways

Updates existing shipment records only

The Internal ID field is required to identify records

Only works on incomplete shipments

Ideal for bulk adding tracking numbers from fulfillment systems

Download the template to ensure correct column headers

Template

Download CSV Template

Required Fields

Field	Description
`Internal ID`	The ID of the shipment to update

Include additional columns only for the fields you want to change.

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Important
Shipment import only works on incomplete shipments. Completed shipments cannot be modified via import.

Editable Fields

CSV Header	Description	Format
Internal ID	Required - Shipment ID	Integer
Tracking Number	Carrier tracking number	Text
Date Scheduled	Scheduled ship date	`YYYY-MM-DD HH:MM:SS` or `----` for empty
Date Posted	Date posted to fulfillment	`YYYY-MM-DD HH:MM:SS` or `----` for empty
Date Shipped	Actual ship date	`YYYY-MM-DD HH:MM:SS` or `----` for empty
Date Deliver	Delivery date	`YYYY-MM-DD HH:MM:SS` or `----` for empty
Date Return	Return date	`YYYY-MM-DD HH:MM:SS` or `----` for empty

To Update Shipments

Navigate to Search > Shipments
Click the Bulk Update button
Download the template and fill in your data
Upload your CSV file
Click Preview to review the changes
Click Looks Good Submit Now to apply updates

Common Use Case: Adding Tracking Numbers

To bulk add tracking numbers from your fulfillment system:

Export shipments needing tracking from Vrio
Match with tracking data from your fulfillment provider
Create a CSV with Internal ID and Tracking Number columns
Import to update all shipments at once

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Tip
When you add a tracking number via import, the shipment will be marked as shipped if it wasn't already. If a Date Shipped is provided, that date will be used; otherwise, the current date/time will be used.

FAQ

Q: How do I find shipment IDs?

A: Shipment IDs (Internal ID) are displayed in the Shipments search results and on individual shipment records.

Q: Will updating tracking trigger customer notifications?

A: If you have shipment notification responders configured on the campaign, they may be triggered when tracking information is added.

Q: Can I update shipments that have already been delivered?

A: No, only incomplete shipments can be updated via import.

Q: What date format should I use?

A: Use YYYY-MM-DD HH:MM:SS format (e.g., 2024-01-15 14:30:00). Use ---- to clear a date field.