Testing your Vrio implementation before going live is critical to ensuring a smooth customer experience and avoiding issues with payment processing, order fulfillment, and data accuracy. A comprehensive testing strategy helps you identify and resolve problems early, validate your configuration, and build confidence in your setup.

Why Testing Matters

Before launching your store or processing real customer orders, thorough testing allows you to:

Validate payment processing - Ensure transactions flow correctly through your payment gateways and routers
Verify order workflows - Confirm orders are created, processed, and fulfilled as expected
Test integrations - Validate connections with fulfillment, tax, fraud, and other third-party services
Identify configuration issues - Catch setup problems with offers, campaigns, and pricing logic
Train your team - Give your support and operations teams hands-on experience with the platform
Prevent costly errors - Avoid issues that could impact real customers and revenue

Testing Guides

Placing a Test Order

Learn how to create test orders through the Vrio UI, API, or hosted checkout to validate your complete order flow from creation through fulfillment.

Transaction Validation and Errors

Understand common transaction errors, response codes, and how to troubleshoot payment processing issues before they affect customers.

Shipment Validation and Errors

Learn how to validate shipping configurations, test fulfillment connections, and resolve common shipment-related errors.

Best Practices for Testing

Use Test Payment Gateways

Configure test payment gateways or use sandbox credentials from your payment processor to avoid processing real charges during testing. Vrio provides a Test Gateway specifically for this purpose.

Test Multiple Scenarios

Don't just test the happy path. Validate edge cases and error conditions:

Declined transactions
Failed fulfillment
Invalid addresses
Expired payment methods
Subscription renewals
Refunds and voids

Clean Up Test Data

After testing is complete, delete test orders to keep your reporting clean and accurate. Test data can skew analytics if left in production.

Document Your Findings

Keep track of issues discovered during testing and how they were resolved. This documentation becomes valuable for troubleshooting future problems and training new team members.

Getting Help

If you encounter issues during testing that you can't resolve:

Check the specific error messages in the Transaction Records or Shipment Records
Review the Launch Checklist to ensure all configuration steps are complete
Contact Vrio support with specific error details and test case information

Next Steps

Once you've completed thorough testing and resolved any issues, review the Launch Checklist to ensure you're ready to go live with confidence.