Shipments by Shipped Date Report

The Shipments by Shipped Date Report focuses on what happens after shipments leave your facility. Organized by the date each shipment was actually shipped, this report is purpose-built for evaluating carrier performance, tracking accuracy, and delivery outcomes. Unlike the Scheduled Date perspective, this view starts the clock when the package enters the carrier network—making it the ideal tool for measuring transit performance and delivery speed.

What This Report Includes

This report covers shipments organized by their actual ship completion date—the date the shipment was confirmed as shipped and handed off to the carrier. It tracks carrier identification, scanning, delivery, and associated revenue.

Shipments Included:

All shipments that have been confirmed as shipped
Tracks carrier assignment, scanning, and delivery
Test orders are excluded
Date range is based on Ship Date (when the shipment was confirmed as shipped with a tracking number and handed off to the carrier)

Why This Matters: Once a shipment leaves your facility, your ability to influence the customer experience shifts from fulfillment operations to carrier management. This report helps you evaluate how well your carriers are performing, whether tracking coverage is complete, and how quickly packages are reaching customers after they ship.

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Revenue calculations depend on your Company Profile settings for shipping and tax inclusion.

Report Metrics

Shipments

The total number of shipments that were shipped during the selected period. This counts every shipment that left your facility and was confirmed as shipped, providing the baseline for all carrier and delivery performance metrics.

Items

The number of distinct product items included across all shipped shipments. This counts unique line items, giving you visibility into the product variety moving through your carrier network.

Item Quantity

The total number of individual units shipped across all shipments. This measures the physical volume of products in transit, which can be useful for correlating with carrier capacity and shipping costs.

Tracking Numbers

The count of shipped shipments that have a tracking number assigned. Each shipment is counted once regardless of whether it has one or multiple tracking numbers.

Tracking Number Rate

The percentage of fulfilled shipments that have at least one tracking number assigned. Complete tracking coverage is essential for both customer communication and operational visibility. Any shipments without tracking numbers represent a blind spot in your delivery monitoring.

Carrier Identified

The number of shipped shipments where the carrier has been successfully identified from the tracking information. Carrier identification is the first step in detailed shipment tracking—without it, you can't route tracking queries or provide carrier-specific delivery estimates.

Carrier Identified Rate

The percentage of shipped shipments where the carrier was successfully identified. High identification rates indicate clean tracking data and proper integration with your shipping providers. Rates below expectations may signal issues with tracking number formats or carrier mapping.

Carrier Scanned

The number of shipments that received at least one physical scan from the carrier after being shipped. A carrier scan is the first confirmation that the package has physically entered the carrier's logistics network and is being actively tracked.

Carrier Scan Rate

The percentage of shipped shipments that have been scanned by the carrier. This is the most reliable indicator that your packages are actually in the carrier's system and moving. A gap between shipped count and carrier scans often indicates pickup delays, manifest issues, or packages that haven't physically reached the carrier yet.

Days To Scan

The average number of days between when a shipment was fulfilled and when it was delivered. This measures the total time from fulfillment to customer receipt, covering both the carrier handoff period and transit time.

Delivered

The number of shipments confirmed as delivered to the customer. Delivery confirmation comes from the carrier's tracking system and represents the successful completion of the shipping process.

Delivered Rate

The percentage of shipped shipments that were confirmed as delivered. This is the bottom-line success metric for your shipping operation. Factors that can reduce delivery rates include incorrect addresses, carrier delivery exceptions, packages lost in transit, and customer availability issues.

Days In Transit

The average number of days from when the shipment was confirmed as shipped to delivery confirmation. This measures carrier transit performance from the point the package left your facility. Use this metric to compare carrier speed across different service levels, regions, or carriers.

Revenue

The total revenue associated with shipped orders. This connects your shipment operations to financial outcomes, helping you understand the dollar value flowing through your shipping pipeline and the potential financial impact of any delivery issues.

Available Dimensions

Use these dimensions to slice and filter your shipped shipment data for deeper analysis.

Dimension	Description
Shipment Shipped Date	The date the shipment was shipped
Shipment Shipped Hour	Hour of day when the shipment was shipped (0–23)
Shipment Shipped Day Of Week	Day of the week the shipment was shipped
Shipment Shipped Week	ISO week number of the shipment
Shipment Shipped Month	Month and year of the shipment
Shipment Shipped Year	Year the shipment was shipped
Customer ID	The customer's ID in the system
Customer Email	The customer's email address
Customer Name	The customer's full name
Customer Information	Combined customer details (name, email, phone) for searching
Connection	The connection (CRM instance) associated with the customer
Order ID	The unique order identifier
Shipment ID	The unique shipment identifier
Shipment Status	The current status of the shipment
Is Delivered	Whether the shipment has been delivered
Is Scanned	Whether the shipment has been scanned by the carrier
Has Tracking Number	Whether a tracking number has been assigned
Has Carrier	Whether a carrier has been assigned
Tracking Number	The shipment tracking number
Tracking Status	The current tracking status of the shipment
Tracking Status Category	The category of the tracking status
Item Names	Display names of the items in the shipment
Item SKUs	The SKUs of items in the shipment
Campaign	The campaign associated with the order
Primary Campaign Category	Primary category assigned to the campaign
Secondary Campaign Category	Secondary category assigned to the campaign
Carrier	The shipping carrier (e.g., USPS, UPS, FedEx)
Fulfillment Connection	The fulfillment provider connection
Shipping Profile	The shipping profile used for the shipment
Ship Country	Shipping destination country
Ship State	Shipping destination state or province

Key Business Insights

Carrier Scan Rate is your single best indicator of shipping reliability. If packages aren't being scanned by the carrier, they may not actually be in transit regardless of what your system shows. Monitor this metric daily to catch handoff issues early.
Days To Scan reveals hidden delays. If your team ships packages on Monday but the carrier doesn't scan them until Wednesday, you have two days of dead time that increases your effective delivery timeline without being visible in transit time metrics alone.
Days In Transit benchmarks carrier performance objectively. This metric measures the time from when the shipment was confirmed as shipped to delivery confirmation. Use it to compare carriers and service levels on equal footing.
Track Delivered Rate over time to spot carrier service degradation. A gradually declining delivery rate may indicate that a carrier is experiencing capacity issues, routing problems, or service quality declines that aren't immediately obvious from individual shipment tracking.
Revenue context makes delivery issues tangible. Knowing that a 2% delivery failure rate translates to a specific dollar amount makes it easier to justify investments in address verification, carrier diversification, or delivery management tools.

Optimization Strategies

Investigate any gap between Carrier Identified Rate and Carrier Scan Rate. If the carrier is identified but not scanning packages, there may be a physical handoff problem—packages aren't actually making it to the carrier despite having valid tracking numbers.
Use Days In Transit to negotiate with carriers. Armed with actual transit time data, you can hold carriers accountable to their service level agreements and negotiate better rates or service guarantees based on historical performance.
Compare this report with the Shipments by Scheduled Date report. The Scheduled Date report shows your full pipeline from scheduling through delivery, while this report isolates post-shipment performance. Together, they help you pinpoint whether delays are happening before or after the ship date.

Pro Tips

Use the Revenue column to prioritize shipping issues by financial impact. If certain days or periods show lower delivery rates, the revenue column tells you exactly how much money is at risk—helping you allocate investigation resources appropriately.
Monitor Days To Scan trends during carrier transitions. When onboarding a new carrier or changing shipping processes, Days To Scan is the first metric that will show whether the new process is working smoothly.
Enable all hidden columns for monthly carrier review meetings. The full set of tracking and delivery metrics gives you the comprehensive data needed to evaluate carrier relationships and make informed decisions about your shipping strategy.

Frequently Asked Questions

Q: What's the difference between this report and the Shipments by Scheduled Date Report? A: The Shipments by Scheduled Date Report organizes data by when shipments were originally scheduled and tracks the full lifecycle from scheduling through delivery and returns. This report organizes by the actual ship date and focuses specifically on carrier performance and delivery outcomes. Use the Scheduled Date report for fulfillment operations; use this report for carrier and delivery management.

Q: Why might Days In Transit be different from what the carrier promised? A: Days In Transit measures actual calendar days from the ship date to delivery confirmation. This includes weekends, holidays, and any delivery exceptions or delays. Carrier service commitments often count only business days and may exclude weather delays, volume surges, or other exceptions that affect real-world transit times.

Q: Why would a shipment show as shipped but have no carrier scan? A: This can happen for several reasons: the package may be waiting for carrier pickup, the carrier may not have processed the intake scan yet, there could be a tracking number mapping issue, or in rare cases the package may have been lost before entering the carrier's system. The Days To Scan metric helps you understand how long this gap typically lasts.