Guides
Start typing to search…

Setting Shared Offer Pricing

Shared offers allow customers to choose from multiple items within a single offer, with each item having its own pricing structure. This guide walks you through setting up pricing for Shared offers, including detailed configuration for items with variations.

How Shared Offer Pricing Works

In Shared offers, pricing is set at the item level within the offer. Each item you add to the offer can have its own base price and variation-specific pricing, giving customers choice while maintaining consistent billing rules.

Key principle: You configure pricing for each item as you add it to the offer, including specific prices for item variations like size, color, or other attributes.

Basic Item Pricing Setup

Step 1: Access Your Shared Offer Items

  1. Navigate to Offers in the main menu
  2. Find your Shared offer and click to Edit Offer
  3. Go to the Items tab
  4. Click "Add Item" to start adding items with pricing

Step 2: Add an Item with Basic Pricing

  1. Select your item from the "Item ID" dropdown
  2. Set the Base Price - this is the default price for this item within the offer
  3. Submit to add the item

Coffee Subscription Offer:

  • Light Roast Coffee: Base Price $24.99
  • Medium Roast Coffee: Base Price $24.99
  • Dark Roast Coffee: Base Price $24.99
  • Premium Blend: Base Price $29.99

All items bill monthly, customers choose their preferred option.

Advanced Pricing with Item Variations

When Your Item Has Variations

If your selected item has variations (size, color, type), you'll see a pricing table where you can set specific prices for each variation combination.

Step-by-Step Variation Pricing

Based on the video demonstration with "QA Variant":

  1. Select your item with variations from the dropdown
  2. Set the Base Price (applies to variations without specific pricing)
  3. Configure variation pricing in the table that appears:

Understanding Variation Price Display

The prices you enter in the variation table represent the actual price customers pay for that specific variation, not a modifier to the base price.

Result from example above:

  • Customer selects "Red/Small" → Pays $2.00
  • Customer selects "Blue/Medium" → Pays $5.00
  • Base price serves as fallback for unlisted variations

Multiple Items in Shared Offers

Adding Additional Items

Continue adding items to give customers more choice:

  1. Click "Add Item" again
  2. Select a different item from the dropdown
  3. Configure pricing for this new item
  4. Set variation pricing if applicable
  5. Submit to add to the offer

Example: Multi-Product Subscription

Supplement Subscription Offer:

Item 1: Multivitamin

  • Base Price: $29.99
  • No variations

Item 2: Protein Powder

  • Base Price: $39.99
  • Vanilla: $39.99
  • Chocolate: $42.99
  • Strawberry: $44.99

Item 3: Omega-3

  • Base Price: $24.99
  • Regular Strength: $24.99
  • Extra Strength: $34.99

Warning: Campaign-Level Price Changes

Editing Prices Through Campaign Management

You can also update Shared offer pricing through the campaign management interface, but be extremely careful:

🚨

Critical Warning

When you edit pricing through a campaign screen, you're actually editing the underlying offer configuration. This means:

  • ALL campaigns using this offer will see the price change
  • ALL customers signing up through any campaign will get the new pricing
  • You're NOT just changing it for that specific campaign

Safe Pricing Changes

If you need campaign-specific pricing:

  1. Create a new offer with the desired pricing
  2. Use that offer for the specific campaign
  3. Keep original offer unchanged for other campaigns

If you need to update pricing everywhere:

  1. Edit through the offer directly (not campaign)
  2. Verify all campaigns using this offer should have new pricing
  3. Document the change for your team

Example Scenario

Wrong approach:

  • You have 5 campaigns using "Monthly Subscription" offer at $29.99
  • You edit pricing to $24.99 through Campaign A's interface
  • Result: ALL 5 campaigns now show $24.99 pricing

Right approach:

  • Create "Monthly Subscription - Holiday Special" offer at $24.99
  • Use this new offer only for Campaign A
  • Other 4 campaigns continue using original offer at $29.99

Price Overrides for Shared Offers

Individual Customer Pricing

Sometimes you need special pricing for specific customers:

Admin UI Override:

  • Enter custom price when creating checkout links
  • Override applies to first purchase only
  • Renewals use configured item pricing

API Override:

{
  "offers": [
    {
      "offer_id": 456,
      "order_offer_quantity": 1,
      "order_offer_price": 19.99
    }
  ]
}

Troubleshooting Shared Offer Pricing

Item Not Showing Expected Price

  1. Check item pricing within offer: Verify price is set when adding item to offer
  2. Review variation configuration: Ensure all variations have pricing
  3. Verify base price fallback: Confirm base price covers unlisted variations

Variation Pricing Not Working

  1. Complete the variation table: Ensure all combinations are covered
  2. Check item variation setup: Verify variations are configured on the item itself
  3. Test all combinations: Verify pricing works for every size/color option

Customer Seeing Wrong Prices

  1. Verify offer item configuration: Check that pricing is set within the offer
  2. Review pricing hierarchy: Understand offer pricing vs. item default pricing
  3. Check for price overrides: Look for any admin or API price overrides

Related Documentation

Updated 14 days ago