From your Vrio CRM Instance

To connect your Gorgias account, follow these steps:

• Navigate to Settings.
• Select Add New Connection.
• Choose Marketing, then select Gorgias.

A flyout window will appear prompting you to:

• Enter a name for the connection.
• Provide your Gorgias account name, which is the subdomain part of your Gorgias URL. For example, if your Gorgias URL is example.gorgias.com, enter example as the account name.

Once entered, ensure that all required options on the newly created connection page display checkmarks, indicating proper setup.