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Getting Started
What is Vrio
Quick Start Guide
Placing Orders
Placing Orders in the UI
Placing Orders via API
Placing Orders with Hosted Checkout
Vrio Launch Checklist
Testing and Troubleshooting
Placing a Test Order
Transaction Validation and Errors
Shipment Validation and Errors
Architecture and Compliance
Data Hierarchy
Organization
User Access
Adding a User
User Group
Login Assistance
Campaigns & Settings
Campaign Overview
Creating a Campaign
Processing Settings
Items & Offers
Fulfillment Settings
Custom Branding and URLs
Use Custom URL
Responder Settings
Checkout Settings
Direct Pay URL
Via Cart API
Post-back Pixels
Third Party Platforms
Shopify
Adding a Store
Syncing with Shopify
Subscriptions on Shopify
Woo Commerce
Adding the plugin
Settings
Shipping Logic
Customer Communication
Stock Responders
Custom Responders
Activating a Responder
Responder Triggers
Merge Tags
Partial Responders
Tax Profile
Returns Logic
Reason Codes
Cancellation Reasons
Items, Offers & Pricing
Item - Physical or Digital
Creating an Item
Adding an Item to a Campaign
Item Variants
Pricing Overrides
Offers
Offer Types
Offer Configurations
Create Custom Offers
Create Shared Offers
Offer Cycles
Billing Timing and Scheduling
Creating Custom Timeframes
Pricing Logic
Setting Custom Offer Pricing
Setting Shared Offer Pricing
Quantity Discount Setup
Shipping & Fulfillment Configuration
Prepaid Offers
Responder System & Email Automation
Customer Management & Controls
Gift Offers
Frequency Editing
Offer Expiration
Offer Swapping
Skipping Renewels and Shipments
Offer Pausing
Business Growth Tools & Optimization
Upsell Offers
Return Profiles
Offer Glossary
Common Selling Strategies
Subscriptions
Prepaid
Gifting
Promotions & Discounts
Discount Codes
Shipping Discounts
Quantity Discounts
Promotional Profiles
Gift Cards
Payments
Payments Overview
Single Merchant Setup
Using the Payment Router
Create/Edit a Payment Router
Activating a Payment Router
Auto Deactivation
Initial Decline Reattempts
Item Based Routing
Max Attempts
Merchant Groups
Priorities and Cap
Payment Router Logic
Troubleshooting
FAQ
API Overrides
Adding a Merchant Account
Supported Payment Gateways
Authorize.net
Bill1st
Braintree
Cash
CCBill
Checkout.com
ConnectX
Cybersource
Everypay
Finix
Flexfactor
Fluid Pay
NMI
PayNetworx
PayPal
PayPal
Qoin
Revolv3
Sezzle
Stripe
Apple Pay / Google Pay
Payment Tokens
Afterpay / Klarna
Stripe Bank Transfer
Radar
SurePay
Test
USA ePay
Dunning Profiles
Advanced
BIN Routing
Currency
Payment Restriction Rules
Disputes - Alert Handling
Hard Declines
Payment APIs
Upsells
Multiple Order Upsell Processing
Single Order Upsell Processing
Upsell Reporting
Tracking Variables
Handling 101 Response Codes
Creating Leads
Third Party 3DS Providers
Duplicate Prevention
Connections
What is a Connection?
Adding a New Connection
Fulfillment Integrations
Shipstation
Fulfillment.com
The Fulfillment Lab
ReadyCloud
Manually Adding Tracking
Tax Connections
Avalara
AvaTax Setup
AvaTax CRM Configuration
Dunning Connections
FlexFactor
Fraud Connections
Kount360
Customer Communication
Klaviyo
SMTP Server
Media Brand Consulting
Chargeback Representment
Midigator
Customer Service
Gorgias
Gorgias Setup
Gorgias Capabilities
Other
Card Insight
Webhooks overview
Transaction Webhooks
Order Webhooks
Shipment Webhooks
Order Offer Webhooks
Manage Orders
Vrio Customer Records and Statuses
Searching for a Customer
Orders
Sales
Transactions
Shipments
Deleting Test Orders
Record Modifications
Update Payment Method
Update Shipping Address
Blacklist a Customer
Cancel a Subscription
Cancel a Shipment
Reactivate a Subscription
Change Quantity
Process a Scheduled Transaction
Refund or Void a Charge
Apply a Dispute: Alert or Chargeback
Reship an Item
Setup a Return
Reprocessing Declines
UI Bulk Actions
Cancel Subscriptions
Reactivate Subscriptions
Deleting Orders
Moving Orders to Another Customer
Merging Customers
Deleting Customers
Reschedule Transactions
Change Merchant
Reprocess Sales
Bulk Update Import
Update Merchants
Update Campaigns
Update Offers
Update Items
Update Transactions
Update Shipments
Customer APIs
Subscription Management
Data & Analytics
Getting Started
Report Builder Quick Guide
Saving Custom Reports
Creating Alerts & Notifications
Creating Scheduled Reports
Rulesets
Creating Dashboard Metrics
User Permissions - Analytics Only
Build Custom Dashboards
Custom Reporting Fields
Categories
Offer Mapping
Calculating Fees
Why are some reports delayed?
Reports Overview
Average Order Value (AOV) Report
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Offers
A complete guide to offers in Vrio
Updated 4 months ago
Pricing Overrides
Offer Types
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