Sales
What is the Sales Search
The Sales search will show you every unique sale based on the date the transaction occurred.
A sale is created for each initial and renewal cycle of a program.
A sale can contain multiple transaction attempts.
When would I use this?
This is commonly used when creating a cohort around specific transaction criteria.
- Reviewing payment issues
- Confirming Sales and Shipments are coming in and scheduling as expected
Quick Actions
On the Sales Search index, find a sale and drill right into that page to perform quick actions. When your list of sales is displayed, you can:
- Use the Quick Filter to filter by Sale Type

- Click on the Sale Row

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On the Sale Page, additional details around the sale is shown
- Transactions associated with this sale
- Shipments associated with this sale
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From the Sales page, you can take Actions on:
- Subscription
- Transaction
- Shipment
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Follow the prompts and hit submit

Sale Types
Status | Description |
---|---|
Scheduled | The sale has a payment transaction that is scheduled, but not yet attempted |
Authorized | The sale has a payment transaction that was successfully authorized but has not yet captured the authorization |
Paid | The sale has a payment transaction that was approved or an open authorization that was successfully captured. |
Failed | The sale does not have a successful payment transaction and will no longer attempt to collect payment. |
In Dunning | The sale is reattempting a declined payment transaction. |
Skipped | The sale is rescheduled to the next billing period. |
Cancelled | The sale has a payment transaction that was cancelled. |
Pending | The sale has a payment transaction that does not have a scheduled date. |
Sales Filter Options
Dates
Filter | Description |
---|---|
Date Scheduled From/To | The date the transaction was or is scheduled, this can be a range if From/To vary |
Unique Identifiers
Filter | Description |
---|---|
Customer ID | Vrio Customer ID - unique identifier based on unique customer email |
Order ID | Vrio Order ID |
Sale ID | Vrio Transaction ID - Each attempt and transaction type have a unique ID |
Program Identifiers
Filter | Description |
---|---|
Status | Status of the Sale: Paid, Failed, Authorized, In Dunning, Pending, Scheduled, Cancelled or Skipped |
Campaign | Select list of Campaign(s) to limit the search to. |
Test Orders | Text form of tracking variables passed when the order was created. |
See it in Action
Updated 14 days ago