Sales

What is the Sales Search

The Sales search will show you every unique sale based on the date the transaction occurred.

A sale is created for each initial and renewal cycle of a program.

A sale can contain multiple transaction attempts.


When would I use this?

This is commonly used when creating a cohort around specific transaction criteria.

  • Reviewing payment issues
  • Confirming Sales and Shipments are coming in and scheduling as expected

Quick Actions

On the Sales Search index, find a sale and drill right into that page to perform quick actions. When your list of sales is displayed, you can:

  1. Use the Quick Filter to filter by Sale Type
Quick Filter on Sales Search
  1. Click on the Sale Row
Clicking on a Sale Row
  1. On the Sale Page, additional details around the sale is shown

    1. Transactions associated with this sale
    2. Shipments associated with this sale
  2. From the Sales page, you can take Actions on:

    1. Subscription
    2. Transaction
    3. Shipment
  3. Follow the prompts and hit submit

Actions on the Sale Page

Sale Types

StatusDescription
ScheduledThe sale has a payment transaction that is scheduled, but not yet attempted
AuthorizedThe sale has a payment transaction that was successfully authorized but has not yet captured the authorization
PaidThe sale has a payment transaction that was approved or an open authorization that was successfully captured.
FailedThe sale does not have a successful payment transaction and will no longer attempt to collect payment.
In DunningThe sale is reattempting a declined payment transaction.
SkippedThe sale is rescheduled to the next billing period.
CancelledThe sale has a payment transaction that was cancelled.
PendingThe sale has a payment transaction that does not have a scheduled date.

Sales Filter Options

Dates

FilterDescription
Date Scheduled From/ToThe date the transaction was or is scheduled, this can be a range if From/To vary

Unique Identifiers

FilterDescription
Customer IDVrio Customer ID - unique identifier based on unique customer email
Order IDVrio Order ID
Sale IDVrio Transaction ID - Each attempt and transaction type have a unique ID

Program Identifiers

FilterDescription
StatusStatus of the Sale: Paid, Failed, Authorized, In Dunning, Pending, Scheduled, Cancelled or Skipped
CampaignSelect list of Campaign(s) to limit the search to.
Test OrdersText form of tracking variables passed when the order was created.

See it in Action